Privacy Policy

Last updated: January 2026

Neighbors Helping Neighbors ("NHN," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect only the information necessary to connect neighbors with carers and keep our community informed:

Newsletter subscribers: Email address
Volunteer (Carer) signups: Name and email address

            What We Will Do With Your Email
            Send updates about volunteer opportunities and community needs
Share stories and news from Neighbors Helping Neighbors
Contact you about your volunteer application (if applicable)
Send occasional requests for support during urgent community needs

        

            What We Will NOT Do With Your Email
            Sell, rent, or trade your information to third parties
Share your email with other organizations for marketing purposes
Send spam or unrelated promotional content
Use your information for any purpose other than NHN activities

        

How We Protect Your Information

Your data is stored securely using industry-standard encryption and security practices. We limit access to personal information to volunteers and team members who need it to fulfill our mission.

Your Rights

You have the right to:

Unsubscribe from our communications at any time using the link in any email
Request access to the personal information we hold about you
Request deletion of your personal information from our systems
Update your information by contacting us

Third-Party Services

We use trusted third-party services to help operate our programs, including email delivery and form processing. These services are bound by their own privacy policies and are selected for their commitment to data protection.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Questions?

If you have any questions about this privacy policy or how we handle your information, please reach out to our team. We're happy to help.